Support

Frequently Asked Questions

What is Altitude? ▼

Altitude is an ADHD-friendly productivity app designed to help you focus, manage tasks, and build better routines. It adapts to your cognitive state and provides support when you need it most.

Is my data stored online? ▼

No, everything stays on your device. We don't collect, store, or transmit your personal data to any servers. Your privacy and data security are our top priorities.

How do I reset the app? ▼

To reset all your data, go to Settings > Clear All Data. This will remove all tasks, check-ins, and preferences. This action cannot be undone.

Does Altitude replace therapy or medication? ▼

No, Altitude is a tool to support your existing care, not replace it. It's designed to complement therapy, medication, and other ADHD management strategies.

How do I change my cognitive mode? ▼

The app suggests a mode based on your check-in, but you can switch manually anytime. Just tap the current mode indicator at the top of the screen to choose a different one.

Contact Us

Have questions or feedback? We'd love to hear from you.

Email: [email protected]

We typically respond within 48 hours.

Found a Bug?

If you've encountered a bug, please email us at [email protected] with a description of what happened and your device model. Screenshots are helpful too!